Payment Policy & Protection
Clear, transparent, and legally compliant payment standards for shipping container purchases, hire agreements, bespoke modifications, and transport delivery across Australia.
Approved Methods of Payment
We provide secure, traceable, and convenient payment options designed for Australian residential buyers, regional farmers, and commercial entities.
Direct EFT / Bank Transfer
Direct electronic funds transfer into our official Australian corporate bank account. Details are clearly itemized on your formal Tax Invoice.
Credit & Debit Cards
Fast and secure payment processing via Visa and MasterCard. Ideal for urgent dispatches requiring instantaneous cleared funds confirmation.
Commercial Trade Accounts
Tailored 30-day billing arrangements for established civil construction, mining, primary producers, and recurring commercial fleet clients.
Branch Counter Deposit
Deposit cash or bank cheque over the counter at any major Australian bank branch nationwide using our verified corporate BSB and Account numbers.
From Quote to Cleared Dispatch
Our four-step procurement and verification procedure protects both buyer and seller from delays and fraudulent interference.
Formal Quotation
You receive an itemized quote detailing container size, condition grading, delivery address, transport method, and GST.
Compliant Tax Invoice
Upon quote confirmation, we issue a formal Australian Tax Invoice displaying our registered company entity, ABN, ACN, and bank details.
Cleared Funds Receipt
Payment is processed via EFT, card, or trade account. Our finance desk issues an official receipt confirming funds clearance.
Depot Dispatch
Your allocated container number is released from our Port Macquarie yard and loaded onto the scheduled tilt-tray or side-loader truck.
Payment Scam Warning: What We NEVER Do
Protect yourself against online shipping container imposters.
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NEVER Personal PayID: We never request payments via personal mobile number PayIDs or personal email handles.
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NEVER Cryptocurrency: We never request or accept payment in Bitcoin, Ethereum, USDT, or digital gift cards.
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NEVER Unregistered Invoices: We never issue generic invoices lacking our verifiable ABN or Australian GST registration.
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NEVER Offshore Transfers: All our banking is domiciled strictly with accredited Australian financial institutions.
Horizon Retailers Pty Ltd
All commercial transactions and payments are entered into strictly with our registered Australian proprietary company:
| Trading Entity: | Horizon Retailers Pty Ltd |
| ABN: | 43 692 121 421 |
| ACN: | 692 121 421 |
| GST Registration: | Active / Registered |
| Depot Yard: | 1 Uralla Rd, Port Macquarie NSW |
| Billing Currency: | Australian Dollars (AUD $) |
Payment Schedules & Terms
Clear rules governing standard stock units, custom workshop modifications, and refund turnaround times.
Standard Stock Containers
For all unmodified 10ft, 20ft, and 40ft containers (Single-Trip, Cargo Worthy, or WWT):
- 100% Cleared Funds: Payment for container and delivery must be confirmed in cleared funds prior to the vehicle departing our depot.
- Pre-Dispatch Inspection: Buyers are welcome to inspect units at 1 Uralla Rd prior to paying.
- Fast Dispatch: Local deliveries are scheduled immediately upon funds confirmation.
Modified & Custom Builds
For containers requiring workshop fabrication (PA doors, windows, whirlybirds, electrical, or insulation):
- 50% Initial Deposit: A non-refundable 50% deposit is required upon layout drawing approval before steel cutting commences.
- 50% Completion Balance: Remaining 50% balance is payable upon workshop photo sign-off prior to delivery.
- Variations: Scope changes requested mid-build are billed via separate agreed variation invoices.
Refunds & Cancellations
Clear protocols governing order cancellations and statutory consumer remedies:
- Pre-Dispatch Cancellation: A 10% restocking/handling fee applies to standard containers cancelled prior to truck loading.
- Refund Turnaround: Approved refunds are credited directly back to the original funding account within 3 to 5 business days.
- Consumer Guarantees: Full statutory protections under Australian Consumer Law apply unconditionally.
Have Questions Regarding an Invoice or Payment?
Our Port Macquarie accounts and dispatch team are available to verify banking details or process phone payments.